We have made it a priority to meet with, and hire from, a diverse pool of candidates - as we believe that a range of lived experiences, voices, and perspectives directly contributes to the success of our team.

This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands and within commuting distance of our Amsterdam, NLD hub at the start of employment. Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization.

About B Lab

B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies—known as B Corps—who are leading the way. To date, our community includes over 4,000 B Corps in over 70 countries and 150 industries, over 8,000 benefit corporations, and 100,000 companies managing their impact with the B Impact Assessment and the SDG Action Manager.

About the Opportunity

People & Culture (P&C) creates a positive workplace where employees can reach their full potential. It is the aim of the sub-department to promote and cultivate a culture of movement building in alignment with B Lab's Theory of Change and our network of Global Partners. People & Culture serves employees in "talent hubs" across the globe (Melbourne, Australia; São Paulo, Brazil; London, United Kingdom; Amsterdam, The Netherlands, Philadelphia, New York, and Denver, USA). The team actively advances B Lab’s commitment to justice, equity, diversity, and inclusion (JEDI) in the workplace, work-life balance, career development opportunities, performance management, and engagement, as well as providing support to teams through coaching and mentorship. The People & Culture sub-department is responsible for building a global team that's aligned with B Lab’s vision of changing our economic system to build a new economy that supports all stakeholders of companies around the world.

People & Culture focuses on employee advocacy, pragmatic problem solving, and empowering people. The team’s role is also to support the policy and compliance needs of the organization. Through collaboration, the vision of the People & Culture team is to (a) support employees in their work toward fueling the B Corp movement globally, (b) empower the right people to make the best decisions possible, (c) encourage a culture of learning and collaboration, and (d) help people managers coach and develop their teams.

People & Culture ensures managers across the organization have the skills and resources to effectively manage their employees and that the Senior Leadership Circle (B Lab Global's "C-Suite") is supported to build the workforce of the future with top talent aligned with our mission, culture, and strategy.

The following functions comprise People & Culture:

• Talent Acquisition
• Learning and Development
• HR Operations

The Manager, HR Generalist is internally referred to as P&C Manager and is the process owner for the major administrative and operations functions of the team. This role leads employee communications and relations and stays connected with employees and managers. The P&C Manager has a lead role in administering employee benefits and leaves, ensuring all employee records are up-to-date and confidential, and being the main point of contact for employees’ queries on HR-related topics.

As with all roles on the P&C Team, the P&C Manager must approach the work, policies and communications with a justice, equity, diversity and inclusion lens and work to foster the principles of an ownership culture. We believe in having the work be guided by the people closest to it, so we take ideas and innovation from all parts of our team as we grow and strengthen the department’s effectiveness within the organization.

Core Responsibilities

HR Operations (80%)

• Act as the first point of contact for employees and managers on HR-related questions; handle and resolve questions and issues
• Administer compensation, benefit plans, and total rewards; handle benefits billing and provide open enrollment support
• Lead employee onboarding and offboarding processes and activities
• Provide support to global employees in various HR-related topics such as leaves, compensation, and employee relations issues, and resolve any issues that may arise
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies and procedures
• Coordinate employee performance management program, semi-annual reviews, and annual performance and compensation reviews
• Implement quarterly and annual employee performance reviews
• Report on and analyze employee data to assist in decision-making
• Maintain employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits, and organizing team-building activities
• Ensure compliance with federal, state, and local employment laws and regulations including global locations, and recommended best practices; advises on policies and practices to maintain compliance
• Support the organization to maintain compliance in conjunction with the Payroll Administrator to ensure correct and timely payroll, including foreign currency conversion
• Provide support in quarter/year end processes and compliance reporting (ACA, W4’s etc.)
• Administer annual Engagement and Inclusion survey; analyze results and prepare engagement improvement plans
• Help organize training and development initiatives in partnership with the Senior Manager of Learning & Development
• Administer quarterly culture pulse surveys
• Coordinate with Internal Communications on HR communication

HR Systems Management [20%]

• Configure, maintain, and facilitate the workflows of the technologies and systems that are the responsibility of the People & Culture Team
• Respond to internal questions related to HR processes and technology inclusive of troubleshooting of our HRIS system (UKG)
• Coordinate with third party vendors such as benefits brokers, providers, and HRIS provider, Global Employer of Record
• Process employee life cycle events in HRIS and ensure data integrity, including preparation of all relevant documentation (job changes, leave management, promotions etc.)
• Create and generate reports and conduct audits of the employee data in collaboration with other stakeholders to ensure data integrity
• Develop and advise on optimal workflows and processes
• Create, update, and maintain personnel files, ensuring appropriate documentation and electronic file maintenance

About You

• 6-10 years direct experience in human resource/people operations
• Direct & extensive experience with administration of compensation, payroll & benefits programs
• Extensive experience in complying with federal, state, and local employment laws, regulations and reporting in the U.S.
• Experience working with a global employee base (e.g., U.S., Canada, Brazil, UK, Netherlands, and Australia)
• Ability to rapidly expand your knowledge base on local labor and immigration laws and compliance requirements for global hubs
• Proficient in HRIS with ability to adapt to new systems (Slack, Greenhouse, Culture Amp, UKG Workforce Ready, Google Suite, etc.)
• Track record of managing employee data and confidential information with professionalism, integrity, and discretion
• Strong relationship management skills with the ability to approach internal and external relations with diplomacy
• Proven ability to work independently and make sound judgements relating to tactical and operational day-to-day activities
• Highly organized and detail-oriented with the ability to manage projects while navigating ambiguity
• Experience working in a remote-first environment with a globally distributed team
• Proactive, solutions-oriented approach to troubleshooting and process improvement
• Ability to communicate to multiple learning styles and versed in explaining technical topics in a digestible format
• Experience assessing HRIS platforms and HR technology as well as implementing and fostering adoption across an organization

The ideal candidate also:

• Has experience working in a rapidly evolving business landscape with the ability to pivot and adapt
• Has a high level of social and emotional intelligence; excellent communication and negotiation skills
• Is a strategic thinker with the ability to problem-solve and make balanced decisions
• Is a clear, concise, and inclusive communicator
• Is in an active listener
• Exudes empathy, self awareness, and curiosity
• Has experience working with nonprofits, for-profit businesses, and with multi-national organizations
• Has a robust knowledge base of people & culture topics and is internally motivated to expand that knowledge
• Global Professional in Human Resources certification and Certified Compensation Professional is not required but would be a plus
• Proficiency in other than English is not required but would be a plus and could be noted in your application

Compensation Details

B Lab has a compensation plan that includes:

• An annual salary of €60,000 inclusive of holiday allowance
• B Lab pension scheme
• After your first year of employment, 40 hours paid time off for community service; paid parental leave; and a professional development (PD) budget (we assess this PD budget annually)
• 20 Vacation days per year, prorated to your start date - front-loaded and restarting each January 1; increased with tenure.
• Sick & personal leave
• Flexibility to use floating holidays
• Additional time off during org- wide closures when the entire organization is closed (not including holidays)
• Allowance to make your home-based workspace more comfortable
• A remote-first workplace
• A flexible work environment with the ability to plan your work week around your personal commitments

This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands and within commuting distance of our Amsterdam, NLD hub at the start of employment. We are unable to accommodate remote work from outside the Netherlands at this time.

Hiring Process

We require the following in order to consider your application:

• Resume
• In lieu of a cover letter we ask that all candidates respond to a standard set of application questions in full

If you progress through additional stages in the hiring process you can expect to:

• Step 1: Submit your resume and responses to our application questions in full
• Step 2: Complete a one-way video interview presented by our team via Spark Hire
• Step 3: Participate in an interview with a panel via Google Meet or Zoom
• Step 4: Complete a brief hiring exercise & participate in a final interview with a panel via Google Meet or Zoom

We will begin reviewing applications on April 17, 2023 and will continue until we identify a diverse and qualified candidate pool.

Please note: All applications will be reviewed by our team, and all candidates will receive a status update via email after their application has been reviewed, which we expect to complete by May 2nd . Due to capacity constraints on our hiring team, we are unable to provide you with a specific status update beyond these parameters. Our ideal start date for this role is July 1, 2023.

If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers @ bcorporation.net with the subject line “Accommodation request - Manager, HR Generalist”. Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our application or interview processes.

About B Lab

B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies—known as B Corps—who are leading the way. To date, our community includes over 4,000 B Corps in over 70 countries and 150 industries, over 8,000 benefit corporations, and 100,000 companies managing their impact with the B Impact Assessment and the SDG Action Manager.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our perspective and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition.

As an organization, we stand against anti-Black racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. As we continue to learn about injustice, we embrace radical reorientation of our consciousness and will listen to the voices of Black, Brown, Indigenous and marginalized peoples to catalyze equitable outcomes for all.

At B Lab an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our teams, programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.