The Sustainable Recruiter
Supervisor Customer Service - Sustainable company!
Experience as Supervisor Customer Service, passionate about sustainability and ready to work for a great company?
We are looking for a Supervisor to join the Customer Service Team at an international sustainable organisation in Amsterdam. In your team you will have around 10-15 direct reports and you will report directly to the Customer Service Manager.
- To be Supervisor of the Customer Service team and develop, assist and coach your team.
- Make sure all processes are followed and implement plans for improving processes and level of service.
- HR administrative work (sick days, vacation days, travel expenses)
- Protecting team engagement and interaction
- Support the hiring & onboarding process
- Organizing team activities & outings
- Work closely with other departments
- other activities will be also part of the role
- Minimum of 2 years of relevant experience / experience as Teamleader, hands-on mentality
- Great communication skills and peoples person
- Excellent use of computer knowledge
- Fluent English, plus knowledge of French, Italian or German would be seen as a plus
- Experience with Customer Service in a B2C environment (that has seasons)
- Passionate about a hobby or sports is welcomed
- People's Person, empathic and a motivator
- Motivated and eager to work for a sustainable company (ad this in your motivation)
- Available full-time, you already live in The Netherlands and are eligable to work here. Unfortunately we can't offer any help with arranging any type of visa.
Typical background is that somebody has experience in a Supervisor role in a customer service team, or as Cooperating Foreman, Senior Customer Service employee with team leading tasks and responsibilities.
- Great job and great teamwork
- Good salary, between 2.700 euro and 3.000 euro monthly
- Travel costs reimbursed
- Training and education on the job
- Growth potential on the long term
- Jummy (veggie) lunch
- Opportunity to create real impact with your work!
This international successful sustainable company where you can work as Supervisor Customer Service is based in Amsterdam. Be ready for a great journey and build on your experience within a great team. Every day will be different and get ready to work in a dynamic environment where you will be working on a great goal together with the whole team.
Interested? Send us your cv and motivation via the apply link. Applications without a motivation can't be taken into consideration.