☀️ Ready for a once-in-a-lifetime adventure in Valencia?

Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.

From our beautiful office in Valencia, we make sure our customers love us by delivering 9+ WOW service. As our team continues to grow, we’re on the lookout for a multilingual Customer Experience Specialist who can support our customers across multiple languages and bring next-level service to life.

We’re looking for someone who is not only fluent in Dutch and English, but who can also confidently support customers in at least two of the following languages: French, Spanish, Italian, or German. If you’re passionate about helping people, have an AI-first mindset, and want to be part of a high-performance team — we want to meet you!

💬 What will you do?

• Be the first point of contact for our customers via phone, email, and chat;

• Guide customers through the product and ordering journey with clarity and care;

• Proactively look for solutions and go the extra mile to “WOW” every customer;

• Practice our most important value: Think like a customer;

• Take ownership of your growth and contribute to our team’s improvement by:

  • Training new joiners during HITweek and team onboarding;

  • Participating as a trainer and role model during company-wide events like Season Prep and Season Kick-off;

  • Proposing automation projects that improve efficiency and elevate customer happiness.

Do you think you are the missing piece of the puzzle? Keep reading!

🙌 What are we looking for?

• Multilingual fluency: Professional level of Dutch and English, and fluent in at least two of the following: French, Spanish, Italian, German (both written and spoken);

• AI Mindset: Curious and proactive about using technology to streamline tasks and improve CX;

• Proactive & Ownership-driven: You don't wait to be told — you take initiative and challenge the status quo;

• Open to feedback: You seek it, apply it, and use it to raise the bar for yourself and the team;

• A passion for helping customers and a motivation to make a real impact;

• A Bachelor’s degree or equivalent thinking level;

• Strong communication skills and a customer-centric attitude;

• Willingness to relocate or already Valencia based.
• Bonus: Experience in customer service, hospitality, or with tools like Adobe InDesign.

 🎉 What’s in it for you?

• Have the adventure of a lifetime in sunny Valencia ☀️

• Work with 100+ amazing colleagues from all around the world 🌍

• Join awesome company activities, events, and parties 🎉

• Free Spanish classes 📘

• Urban Sports Club discount to keep you healthy 🧘🏽‍♂️

• Delicious breakfast & lunch provided daily 🥗

• Opportunity to grow through our Growth Program and internal mobility pathways

• Bi-weekly free Bootcamp 🏋🏽‍♀️

• Become a trainer or coach and actively shape the HelloPrint culture

🚀 Why HelloPrint?

• HelloPrint is Great Place To Work-Certified™

• A unique, fast-paced culture at one of Europe’s most ambitious e-commerce scale-ups

• Dynamic, entrepreneurial, and international environment (34+ nationalities, average age of 30)

• A community of like-minded young professionals in the heart of Valencia

• Endless opportunities to grow and Design Yourself, aligned with our culture of performance and ownership

• Structured support for Spanish administrative processes

• Daily breakfast, lunch, snacks, and fruits to keep you energized 🍽️

• Weekly Friday drinks, seasonal parties, and unforgettable company events 🎉

• Free Spanish classes to help you settle in quickly

• Free Bootcamp sessions and Urban Sports Club discounts to stay healthy, body and mind 🏋🏽‍♀️

• AI-first mindset & automation-driven projects – your ideas matter and will shape the future of our CX

• A place where feedback is a gift, ideas are welcome, and ownership is expected — regardless of your role

🔥 Are you ready?

2025 is the Year of Automation and Innovation at HelloPrint.
We’re not just building processes — we’re reinventing them. We’re looking for people who embrace technology, love solving problems, and are eager to grow with us. If you have a proactive mindset, enjoy working across languages and cultures, and want to help customers around the world — you’ll thrive here.

Bring your energy, curiosity, and your ideas. Whether you’re suggesting new automation flows, leading HITweek workshops, or supporting a customer with care, you’ll have the chance to make a visible impact from day one.

Apply today and kick off your performance, innovation, and growth adventure at HelloPrint. Once we receive your application and our first impression is positive, we’ll reach out to guide you through the next steps. We want to ensure you and HelloPrint are the perfect match.

Let’s raise the bar together. 🚀