Start your new career abroad today! 

• Have the adventure of a lifetime in sunny Valencia ☀️

• 100+ colleagues from all around the world 🌍

• Amazing company activities, events, parties, and many more! 🎆

• Free Spanish classes 📕

• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever 🏃🏽‍♀️

• Breakfast and Lunch are on us! 🥗

• Become part of our Growth Program, with plenty of job opportunities 🤓

• Free weekly Bueno Bootcamp 🏋🏽‍♀️

Customer Experience Specialist

Ready for the adventure of a lifetime? Join Helloprint's Customer Experience center in Valencia! From here, we make sure our customers love us by giving them a 9+ WOW service. We are looking for people who are about helping our customers, that love to provide excellent service, and that are looking for a challenging environment with motivated and ambitious people.

What do you do?

• You are the first contact for our customers via phone, email, and chat;

• You help customers find the right product and service by proactively helping them online and offline;

• You provide service with a smile and practice our most important core value: ‘Think like a customer'.

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

• You are fluent in English, both verbally and written;

• You are doing a bachelor's or master's degree and you can provide a University agreement;

• You are available for a minimum period of 20 weeks;

• Experience in Customer Service is a plus!;

• Also, speaking Dutch is a plus 

• Solution-oriented mindset and you excel in problem-solving in a creative way;

• A dynamic and flexible personality;

• Willingness to relocate or already Valencia based.

Why HelloPrint

• HelloPrint is Great Place To Work-Certified™;

• A unique culture and challenges at a fast-growing e-commerce company;

• Dynamic, entrepreneurial and international environment (34 nationalities & average age of 30);

• A great community of like-minded young professionals in Valencia;

• Opportunities to grow and to Design Yourself in a fast-paced learning curve;

• Support with Spanish administration processes and relocation

• The best events, friday drinks & free Spanish classes;

• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever

• A free Bueno Bootcamp and attractive discounts on Urban Sports Club to enjoy a broad variety of sports

• Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

More about Helloprint

Helloprint is the number one marketplace for customized print products. We bring local production and delivery to a global audience of creative entrepreneurs, SMBs and e-commerce companies, reducing cost, speed of delivery and carbon footprint. What differs Helloprint, is our 180+ team from 34 countries, all working in an entrepreneurial culture where freedom and responsibility are leading to high performance. We are driven by our culture, motivated by impact and focused on creating something beautiful together. We love diversity, we love change and we love to give back where we can.

Are you up for it?

Our Helloprint talent acquisition process is straightforward with one important goal - knowing for sure that you and Helloprint are both up for it in the long run. Our culture is extremely important to us, so a fit between you and our culture is an absolute must. Check for yourself whether you think this would be a good match by reading our Helloprint Culture Book.

Are you ready?

2024: Year of Performance at HelloPrint. We're looking for individuals with energy, a drive for results, eagerness to learn, and strong communication skills. Step out of your comfort zone and join us in making a difference.  Read more about Customer Experience at Helloprint in sunny Valencia. Kick off your performance and growth adventure at HelloPrint and discover our culture through our 6 Core Values. Ready?

Apply today! Once we receive your application and our first impression is positive, we'll contact you to discuss the steps in our hiring process. We aim to ensure that you and HelloPrint culture are a good match.

Welcome to Helloprint. Design Yourself.

*acquisition will not be appreciated, potential talent only please.